Xfinity Mobile offers solid and cheap cell phone plans for those already in the Xfinity ecosystem. The downside to Xfinity Mobile is that you have to endure data throttling, slowdowns, and poor video streaming quality (unless you have a 5G device). The first thing you should know about Xfinity Mobile is that its mobile services are available only to people who’ve already signed up for Comcast-Xfinity residential internet. (If that’s a deal-breaker for you, check out these other individual and family plans that compare in quality and affordability.) Here’s what else you need to know about Xfinity Mobile right up front:
Plans: Xfinity Mobile offers two types of plans: Unlimited and By the Gig. Unlimited is cheap but does come with data restrictions. By the Gig is perfect for those who don’t need much data. 5G: Xfinity Mobile offers 5G on all data plans at no extra cost—you just need a 5G device. Data speeds: Expect 4G LTE download speeds of 5–12 Mbps and upload speeds of 2–5 Mbps. With a 5G device and access to a 5G network, expect download speeds around 450 Mbps and upload speeds around 50 Mbps.1 Hotspots: Xfinity Mobile has millions of mobile hotspots operating at 3G speeds. Network: Xfinity Mobile uses Verizon’s network, which offers the best coverage in the country. Customer service: Xfinity Mobile has the best customer service rating among full-service MVNOs. Phones and devices: Xfinity Mobile offers deals on the latest flagship smartphones and rewards for bringing your own device.
Talk, text, stream, and surf the web from pretty much anywhere while saving money? That’s our kind of deal. This offer requires no term contract and comes with a 2-year rate guarantee. Claim This Xfinity Deal Now All data options now include 5G data at no extra cost, just as long as you have a 5G device and live in an area with a 5G network. If you think you will use more than 3 GB of data per month, then the unlimited plan becomes cheaper than paying by the gig. But let’s talk about each plan type in detail. What do you have to give up to get a price that good? In some cases, speed. 4G LTE data speeds are throttled, capped, and deprioritized. For LTE data, you’ll get download speeds of 5–12 Mbps and upload speeds of 2–5 Mbps. However, just like with Xfinity internet, once you hit their soft data cap (in this case, 20 GB), you’ll get deprioritized, meaning your speeds will get slashed to almost nothing (1.5 Mbps download and 750 Kbps upload). 5G is much faster. For 5G data (where available), Xfinity Mobile says you can expect download speeds around 450 Mbps and upload speeds around 50 Mbps. The only limitations are your device (must be 5G-capable) and your location (must have 5G infrastructure in place). Mobile hotspots use 3G speeds. Xfinity’s throttling also extends to mobile hotspots, which are capped at 600 Kbps. That’s 3G-level slow, which is fine for basic websites and email, but don’t expect to stream much of anything at that speed. This plan is ideal if you use data only once in a while to send a picture to your kids or reply to an email. You could pay as little as $15 a month and still get unlimited calls and texts. By the Gig plans really pay off if you’re strategic about your data usage. With free access to Xfinity’s 18 million hotspots, you’ll often be able to use the internet through Wi-Fi rather than 4G, especially if you’re in an urban area. Of course, if you want to save on data usage (because you are, after all, paying for it by the gig), you can elect to stream at 480p. Here’s a quick look at how the company’s plans compare to similar offerings from other carriers. The downside is that Xfinity doesn’t appear to have bundling deals to entice new customers. In other words, you can’t get a discount for signing up for both Comcast Xfinity cable TV and Xfinity Mobile. Even so, existing Xfinity home internet customers who want to cut their cell phone bills should definitely look into switching to Xfinity Mobile. You can even get that price even cheaper if you go beyond four lines on your family. Every additional plan you add (past four lines) knocks a few bucks off your bill. For example, if you have six lines in your Xfinity plan, the price per unlimited costs $26.66/month. In theory, we add enough people to this family plan, and we’re paying a couple cents a month. Just kidding, Xfinity wouldn’t let us do that….right? As always with cell phone plans, you should always get on a family plan. Here’s a look a some of Xfinity’s most popular phones. Here’s what the ACSI report has to say about Xfinity Mobile:
Plans: There are only two types of plans: Unlimited and By the Gig. Unlimited is cheap compared to other carriers, but comes with more restrictions than we’d like. By the Gig, though, is great for people who don’t need much data. Make sure to get on an Xfinity family plan to reduce your monthly cost even more. Performance: Verizon’s network ensures that Xfinity Mobile’s coverage is on par with the best of the best. Keep in mind Xfinity throttles its 4G LTE data and video streams. Customer service: Xfinity Mobile offers the best customer service and a best-in-class app for full-service MVNOs. Overall: A solid, cheap plan for those already in the Xfinity universe, though you have to deal with data throttling, slowdowns, and poor video streaming quality (unless you have a 5G device).
If you’re reading to plunge deeper into the Comcast universe with Xfinity Mobile, you can sign up easily online. They’ve also teamed up with Assurant to offer Xfinity Mobile Protection Plan, which has no-fee early upgrades, accidental damage protection, lost or stolen coverage, and personal TechPro help. If you’re already an Xfinity internet customer, you can easily sign up for Xfinity Mobile using the company’s website. There, you can log in to your Xfinity account and begin the process. The first step is choosing whether you want to buy a new phone or bring your current one. If you decide to buy a new phone (Xfinity is offering some killer deals on new phones, by the way) then you can find the one you want on the company’s website. Finally, you need to order your SIM card and activate your device to start your Xfinity cell service. A few days after you place your online order you’ll get your SIM card in the mail. Then you can use the Xfinity Mobile My Account site to choose which devices you’d like to activate. It should take just a few minutes to follow the online steps for activating your phone. Once your device is activated, you can insert your SIM card and get to texting, calling, browsing, gaming, TikToking, and all that other good stuff! For network coverage information, we use WhistleOut coverage maps, which are sourced from the carriers and other third-party sources. For data speed comparisons, we rely on our proprietary information and research into the subject, which is based on hundreds of thousands of unique wireless internet speed tests submitted to Reviews.org and related sites. Customer satisfaction ratings are based primarily on reports from the American Customer Satisfaction Index (ACSI). We use the latest reports available but also consider historical performance in past reports. We also include information from forums and other online rating sources when appropriate. If you want to know more about how we work, check out our complete methodology.
