If you used a credit card to purchase one of the plans, then your account will automatically set up the auto-renewal setting. This means that NordVPN will charge your account even if you only provided your credit card once. However, you can easily correct this setting by following the steps above if you don’t want your subscription to renew automatically. If you purchased your subscription over the Apple App Store, you won’t qualify for a refund through NordVPN. If this happens, you can reach out to Apple’s customer support and ask about a refund. The “connectivity” section in customer support helps with troubleshooting questions. If you’re having trouble making sure NordVPN is working, then connectivity is your go-to. They can also chat with you about the complexities of internet restrictions in other countries. If the customer service buttons are not working for any reason, you might want to check if you have an ad blocker enabled. Sometimes this will stop you from reaching customer support. Simply disable the ad blocker and try again. Best Cheap VPN Services Best VPN Free Trials VPN Comprehensive Guide