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Step 1: Hold the PlayStation 5’s power button down for six seconds Step 2: Connect your DualSense controller via USB-C cable and press the PS button on the controller Step 3: Joystick or D-pad down to the second option, ‘Change Video Output’ Step 4: Select the first option, ‘Change Resolution’ Step 5: Select ‘OK’ on the next screen to restart your PS5 Step 6: Select the video resolution that best matches your TV or ‘Automatic’ to let the PS5 determine this Step 7: If you opt to manually choose your resolution, the next screen may ask you to select your transfer rate from ‘Automatic’, ‘-1’ or ‘-2’ options
Restart PS5 Update system software Restore default settings Rebuild database Reset PS5 Reset PS5 (by reinstalling system software)
Instead of option to change the resolution, you can also change the HDCP copy-protection mode on the PS5. For resolution changes, selecting ‘Automatic’ was best because it eliminates a step afterwards, which requires trial and error to get your PS5 displaying properly again. For example, when we selected 2160p resolution for our 4K TV, we had to then select the transfer rate of 4K video, which is an uncommon term. The ‘Automatic’ and ‘-1’ settings didn’t work for us, which meant we had to wait for it to return to this screen before we could select the ‘-2’ setting that allowed us to continue.
