Maybe the weather’s bad. Maybe you’re stuck at home, sick. Or maybe you were just looking forward to a Wednesday binge. Whatever your circumstances, don’t despair! It’s relatively easy to fix many Netflix error codes. We’ll start with the basics and work up to the more complicated stuff. The good news: a lot of them are similar. As a general rule, when you run into a problem, we recommend trying the following:
Check your internet connection. Disconnect your mobile device, TV, or computer, then reconnect. Sign out of your Netflix account and sign in again or reinstall Netflix app. Check your account settings.
So we gave you one pro tip, here’s an even better one: There’s a website you can check that shows whether Netflix is up and running. Frankly, it’s almost always green for all systems go. It is worth checking though if you are hankering to watch that brand new pulp thriller that just came out starring a famous actor. It’s probably not that great but who knows? Maybe Brad Pitt will make it all work. If Netflix is down for everyone, the site will let you know. One last tip here. If there’s ever an extremely popular show or movie on Netflix and you are having trouble accessing, know this: So is everyone else. The servers might be overloaded. Sometimes, the best workaround for this is to simply wait until a day or time when not as many people are watching, such as later at night or in the morning. Got it? Otherwise, let’s jump to some specific error codes you might be seeing. For this issue, Netflix recommends that you clear the app’s data and restart your playback device. Or, if the problem seems to be related to connectivity, you can restart your home Wi-Fi network. If you’re watching on the Netflix app on a portable device, try moving around the house to see if you can get a better signal. And if all else fails, you can try a different internet connection, if it’s available, or restore your internet settings to the factory default. Similar error codes: Error tvq-st-120, Error AIP-704, Error UI-400, Error 12001, Error 5403, Error 11853, Error 1011, Error 1012, Error 1016, Error -11800
Sign out of your Netflix account, then sign back in. Reinstall the app. Restart your iOS device.
Similar error codes: Error 1001, Error 10023-5009 Similar error codes: Error 1004 Check the payment method on your account. If everything looks good, you’ll probably have to reach out to Netflix and/or your financial institution to learn what’s going on.
Disable protection software, such as VPNs. Restart your playback device. Sign out of your Netflix account, then sign back in. Check your internet connection and restart the modem/wireless router if needed. Connect your playback device directly to your modem. Change your connectivity settings back to the default.
Similar error codes: Error NW-2-5
