Each one has something unique to offer. Verizon Fios Home Internet offers super-fast and reliable speeds, while Optimum’s prices are unbeatable. Overall, we think Verizon is probably the better option for most people. But it depends on what kind of data speeds you want and what price you’re willing to pay. Read the rest of this Verizon vs. Optimum internet review to get all the details. A 1 gigabit-speed internet plan for $65.00 is just a wildly good deal, no matter how you look at it. You can see all of the company’s prices in the chart below. While Verizon Fios Home Internet is totally converted to fiber connections, many of Optimum’s customers will be stuck on cable internet connections. While cable can still give you faster download speeds, it can’t match fiber when it comes to upload speeds or overall reliability. Some of Optimum’s customers will get lucky and snag a fiber internet connection. But the availability of its fiber connections is still limited, so it’s more likely you’ll be stuck with cable. You can see all of Verizon’s prices here. While we like that neither of these providers forces customers into a contract, that does mean that they can raise prices whenever they want (as long as they give you some notice). Gone are the days of Optimum’s “Price for Life” guarantee. So, how do these two ISPs compare when it comes to data speeds? In short, Verizon Fios Home Internet is faster than Optimum. Verizon’s network is more advanced than Optimum’s, meaning more customers are connected using fiber cables. The two companies look really similar when it comes to download speeds. But It’s the upload speeds and the reliability of speeds that tell the story here. Now, even customers on the non-fiber Gig speed plan will have just 35 Mbps upload speeds. That’s significantly (if not absurdly) lower than the 800+ Mbps you’ll see from a fiber connection at that speed. These sluggish upload speeds could end up being a deal breaker for people who need a reliable connection for gaming and video conferencing. Thankfully, Optimum internet doesn’t have a data cap on any of its internet Wi-Fi plans. And Verizon doesn’t seem to have a data cap. The company doesn’t openly talk about it, but user reviews suggest that Verizon lets its customers use as much data as they want. Verizon takes second place in the most recent Telecommunications Study from the American Customer Satisfaction Survey.2 That means that, overall, the 37,907 surveyed customers thought the company was doing a good job. Optimum, not so much. Optimum came in tenth place in the survey, with a score of 60 out of 100. That means if you have a problem you might have a harder time getting your questions answered, your problems solved, and your internet back online.
Best prices: Optimum’s prices are lower than Verizon’s by a good margin, especially when it comes to Gig speed plans. Best performance: Verizon’s higher prices make more sense when you consider how much faster and reliable its service is for most customers. Best bundles: It’s a tie. Both Verizon and Optimum offer awesome savings when you bundle internet and TV service. Best data caps: Another tie. Neither company seems to put any limits on how much data you can use. Best customer service: Verizon’s customer service stands out in an industry that’s usually not known for actually helping its customers.
