Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking Vodafone self-reports typical evening speeds on its NBN plans, but the ACCC also began tracking Vodafone’s performance in 2020. Here are the typical evening speeds advertised by Vodafone.
Standard NBN 25: 25 Mbps Standard Plus NBN 50: 50 Mbps Premium NBN 100: 90 Mbps Superfast NBN 250: 200 Mbps Ultrafast NBN 1000: 250 Mbps
**Daily outages per user that lasted longer than 30 seconds That alone is an attractive feature. 4G backup gives you peace of mind in the event of an outage, switching your broadband connection from the NBN to the mobile network when there’s an issue with the fixed-line connection. Unfortunately, Vodafone is one provider where 4G fallback might come in handy a little too often, as it rates as one of the worst providers for daily outages according to the ACCC’s broadband testing program. According to the same report, the providers with the fewest daily outages are Dodo, Exetel, Superloop and Telstra. Here’s a glance at the most popular NBN 50 plans offered by those providers. In our provider analysis, Vodafone had a flawless rap sheet when it comes to customer support channels. You can get in touch over the phone, via live chat on the website, through email, even over the telco’s responsive Twitter and Facebook pages. There’s also the My Vodafone app for iOS and Android. It’s a one-stop-shop for checking your bills, viewing your data usage, and managing your add-ons. It’s not as fully featured as the Optus@Home app, which lets you speed test your connection remotely, and there’s no in-app customer support option, but it’s still a handy tool for those looking to self-serve. Lastly, there are Vodafone’s brick-and-mortar locations across Australia. There are very few providers with a face-to-face point of contact, and while most of your technical issues won’t be resolved in-store, it’s handy to have someone to talk to if you’re not getting anywhere over the phone. On the downside, Vodafone’s customer satisfaction score is kinda terrible. According to user-generated reviews sites ProductReviews and TrustPilot, Vodafone scores just 1.6 out of 5 stars. Despite that low number, it’s important to note that it’s about on par with Telstra and Optus’ customer satisfaction scores - it seems customer service is something the Big Three all struggle with. We recommend checking out Aussie Broadband and Mate Communicate if you’re after a provider with an outstanding reputation with its customers. Customer service and transparency are the bread and butter for these two telcos, and their plans and speeds are just as satisfactory. It’s most attractive feature is its unlimited 4G back-up. The WiFi hub is shipped with an unlimited 4G backup SIM card. So you can stay connected if there’s an outage and access the internet as soon as you receive the modem (as opposed to waiting to be connected to the NBN). If you’re considering signing up to a mobile plan with Vodafone to take advantage of the loyalty discount, see what we had to say about the coverage underdog’s mobile service. Otherwise, have a gander at the table below for the most popular broadband plans this week.
